Before you contact our technical support or if you need assistance outside our normal
hours, you will want to check out our Online Support Assistant. The Online Support
Assistant is a WebHelp system that allows you to “Drill Down” into the product your
are using and locate answers to many common questions and issues that others have
encountered. This WebHelp system will continually be updated with new information
from other users such as yourself.
In addition to Frequently Asked Questions, the Support Assistant contains information
on configuring our products to work with your software. Many of the more popular
retail software packages are supported and steps for each is outlined.
Click below to access:
Contacting Technical Support
If you are unable to locate the answers to your questions using our Online Support
Assistant you can contact us directly. We are more than happy to assist you with
any issues that you may have. Please provide as much information as possible about
the product and the issue that you are experiencing.